Description
Cisco SMARTnet for Cisco Firepower 6 port 1G SX Fiber FTW Network Module
Product SKU
CON-SNTE-FPR2KNMX
Product Description
Cisco Smart Net Total Care 8x5x4
Product Overview
Provides 24x7x365 access to Cisco Technical Assistance Center (Cisco TAC), 24x7x365 access to major and minor software updates for the covered device, business hours fault reporting (8×5) and replacement of failed hardware within 4 business hours.
Software Support
24×7 Software assistance and downloadable updates
Hardware Support
Business Hours fault reporting (8×5), replacement hardware to arrive within 4 business hours
Advance Replacement
Replacement hardware is sent before the faulty equipment is returned.
